Eric Whipple
Articles
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Configure Default Notification Teams
Default Teams is part of the platform settings and lets SightLane teams create automatic people notifications for new monitors. This is especially helpful for AutoCapture users (who are dealing wi...
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Add Assignment Types
Introduction WatchMe recordings are almost always attached to related records so it is as easy as possible for Users and admins to find the video and log content they need, from wherever they are l...
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Configure the SightLane Evaluation Flow
The purpose of the configuration flow in a SightLane Policy Event is to determine whether the details of a standard Transaction Security Event are "of interest" to the organization. For instance, ...
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Understanding Events
A SightLane Event record represents a single execution of a monitored process. Events include the full log content as well as a collection of properties that give detailed insights into the contex...
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Exceptions Logging
Error management (or Exception handling) is an important part of writing good Apex code, and the information contained in errors can be some of the very best content for SightLane monitors. try{ ...
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Create a Case
Creating a Case is a simple but popular response to events, especially those that have failed or that need review. To begin, select the "Add Event Response" button from the monitor homepage and ch...
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Report Failure to SightLane
If you've read the Flow Audit Overview article, you know that creating visibility in your Salesforce Flows is as easy as drag-and-drop. In this article, we will look at another of the five SightLan...
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Configure AutoCapture for Flow Errors
Among many other things, SightLane Auto Capture identifies and processes all unhandled Apex and Flow errors and automatically builds logs with relevant error information. To configure this tool, fo...
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Enable Auto-Managed Debug Logs
Introduction After installing and configuring WatchMe to provide User video demonstrations, the next step is to enable on-demand Debug Logs to every WatchMe, further empowering your support teams t...
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Configure Custom Evaluation Flows
In the last article, we learned about the default (overridable) Sightlane Evaluation Flow and how it can help you inspect Transaction Security Policy Events. As mentioned, you are not required to ...