Understanding Events

A SightLane Event record represents a single execution of a monitored process.  Events include the full log content as well as a collection of properties that give detailed insights into the context and results of the Event's process.

 

Event Properties

For the sake of this article, we will not review every property, but here are a some of the key data elements

Status - Represents the final state of the Event.  This value is either Completed or Failed.

Needs Review - A flag indicating whether this Event includes situational data or results that may need manual inspection.  Even if a process completes successfully, it may need to be brought to someone's attention.  For example, if the calculation did not fail but also did not produce the expected results, we would say that it is not broken, but it is mis-behaving and needs review.

Event Id - The Event Id uniquely identifies this Event.  It is not the same as the Salesforce record Id.  Event Ids are automatically generated by SightLane, but Users can specify any Event Id they choose.  Events with the same Event Id will be combined.  For example, if Event2 has the same Event Id as Event1, Event2 will be discarded and its logs will be appended to Event1's logs.  If a particular event needs to be added to over time, by multiple processes, Event Ids can be used to create an "ongoing" log.

Event Log Summary - A simple (255 char) statement summarizing the content of the logs or the result of the Event process.  Summaries show up in email notifications and in list views, so they are a helpful way to list the summary without having to review the entire log's content.

Start/End - The date and time at which the Event was initiated/ended.

Archive Date / Purge Date - The dates on which this Event will be archived and/or purged.  These values are populated automatically based on the Monitor's Intelligent Archive settings

Event Log

The Event log shows the contents of the Event's log data.  It includes a custom search bar, so finding specific data in longer logs is easier.

Insights

If there are specific Insights related to this Event, they are listed on the Insights Tab.  Insights come in two flavors:  SightLane Insights (baked in) and User Insights, which leverage existing knowledge to answer future questions.

Source Code

When the Event includes a Salesforce Exception, SightLane can display the Apex code associated with that issue. The Source Viewer highlights the code reporting the exception. The breadcrumbs at the top of the Source Viewer enable you to switch between classes in the stack trace and track the path of the code leading up to the error.

SightLane Events give powerful insights into what is happening behind the scenes in an org, whether you are monitoring Apex, Flows, or any process. These insights are designed to help save you time when answering questions, researching issues, or identifying bugs in your implementation.

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