Eric Whipple
Articles
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Welcome to WatchMe
What is WatchMe? WatchMe is a visibility and enablement platform that helps support teams and users work better together, eliminate collaboration delays, and close support Cases in less time. It in...
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Introduction to SightLane for Shield
The SightLane platform already helps teams eliminate blind spots and empowers people to make informed decisions with confidence. We do this by helping Salesforce organizations build visibility and...
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Free Edition Gets Major Boost
With the 3.6 release, SightLane has enhanced its Starter Edition, expanding automatic error capture functionality beyond Salesforce flows to address a broader range of platform visibility issues. T...
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SightLane Release 3.6
We are thrilled to announce the immediate availability of our latest major release of the SightLane platform. Download it from the AppExchange today and take advantage of some amazing new feature...
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SightLane Data Policies
Because Event log viewers may not have the same permissions as the Event log creator, it is sometimes necessary to obscure information and prevent accidental accessibility. Beginning in the 3.6 rel...
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LWC Events with Apex
Event Logging for Lightning Web Components (in beta as of the 3.53 release) allows developers to capture LWC component errors and to track the User behaviors that led to them. This article outlines...
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SightLane Starter Project
This article explains some basic SightLane techniques and provides readers with a hands-on platform experience based on their reading from articles on this site. Use the trail below to take your fi...
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Introduction to SightLane
What is SightLane? SightLane is a Salesforce monitoring and visibility platform. It provides real-time data regarding Salesforce operations and drastically reduces the time spent on issue researc...
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SightLane Event Response Overview
Now that you know a few techniques for creating process visibility in Apex and Flows, let's move on to the next topic. When an event occurs in your org, what should be done about it? Whether it's...
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Using the SightLane Wrapper Package
A common concern for organizations that use AppExchagne products is package dependency. If a subscriber adds components from a managed package directly into their Flows and Apex, then their code b...